How to Better Relate to Your Dental Patients

Dental staff with patientSuccessfully communicating with and relating to your dental patients is a very important part of providing dental care. Visiting the dentist can be stressful for many people, so it’s vital that you have a good chairside manner in order to put your patients at ease and make them feel comfortable in your office.

Relating to Dental Patients

If you’re trying to better communicate with your patients, the tips below should be of some help:

  • Properly train your staff – Train your staff to be friendly, compassionate, comforting and upbeat. Make sure your staff knows that any questions regarding treatment should be directed toward you or a hygienist. Staff members should refrain from making personal recommendations regarding treatment. Additionally, make sure your team members interact well together and address and resolve any tense situations that may arise. 
  • Use the right language – Avoid using language that it too clinical. This may cause your patients to become frustrated, confused, or overwhelmed. Explain their diagnosis and treatment simply and without room for misunderstandings. Allow enough time for patients to voice concerns or ask questions.
  • Create a relaxing atmosphere – Lastly, the atmosphere of your dental practice will have a big impact on the comfort of your patients. Make sure the office is professional, positive, and comfortable.

Here at CTC Associates, we can help you purchase or build a dental practice or successfully run your current practice! For more information, please contact us today and speak with a skilled dental consultant.

Posted on Sep 17, 2018

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