5 Reasons to Fire a Patient
It may sound odd, but some situations arise where dentists may have to fire their patients. If a patient is unsatisfied with the treatment being provided to them, they have all the rights to seek care elsewhere. Similarly, if a dentist finds issues with their patient's behavior, there's nothing wrong in asking the patient to seek treatment elsewhere.
However, as a dentist, you've made a promise to help all people in your capacity. Therefore, there needs to be a good reason for you to refuse treatment, or else you may find yourself in legal trouble. Here are some valid conditions in which you can fire a patient.
- Non-Compliant Patients: A patient's responsibility to listen to their dentist's instructions as closely as possible. If they fail to do so, they put their own life at risk. Therefore, if a patient isn't complying with you or your treatment, it is a valid reason to fire them.
- Not Paying Fees: When the patients fail to pay their fees due to whatever reasons, it may become difficult to keep up with the cost of their treatments.
- Failure to Keep Appointments: If your patients continue to miss appointments or are always late and causing issues with your other appointments, you can tell them to either fix their behavior or seek another dentist.
- Rude Behavior with You or Your Staff: This one is non-negotiable. If a patient has a rude or threatening behavior towards you or your staff, you can instantly refuse to assist them any further.
- Closing Your Practice or Retiring: If you're closing your practice or retiring, you can not treat your patient anymore. You can, however, redirect long-term patients to a different dentist if possible.
If you find yourself in any of these situations, it is entirely acceptable to fire a patient without guilt or hard feelings.
If you reside in Utah, Colorado, Arizona, or New Mexico, consider visiting CTC Associates now.