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Relating to Your Dental Patients
Despite what’s going on outside of your practice, when you’re in the office, it’s vital that your patients’ needs are your top priority! Your patients visit your office to eliminate pain and improve their health, and they deserve an atmosphere of caring, warmth, and cheeriness. Being distracted or indifferent will only make them feel unwelcome.
Tips on Relating to Your Dental Patients
- Familiarize yourself with the patient’s name and reason for the visit before entering the room. This way, you can enter with a friendly “hello Mr. Smith! I’m sorry to hear you have a toothache!” This personalized greeting lets the patient know that you value them and their dental health.
- Explain to the patient what you’re going to do before you do it. If one does not know dentistry, the dentist’s chair can be a bit intimidating. Fear of the unknown is among the main reasons for dental anxiety so let the patient know what you’ll be doing and why. Walking your patients through the process will make them feel more comfortable and increase trust in you and your office.
- Lastly, make it a point to make follow-up calls after performing a more in-depth procedure. Cleanings, exams, and simple filling procedures don’t require a follow-up, but you may want to consider calling a day or two after more complex treatments. Patients will feel valued and cared for.
At CTC Associates, we are here to help you sell or acquire a new dental practice and then help you make it successful! To learn more about the many services we provide to dental offices all over the country, please contact CTC Associates today!