Posted on Nov 23, 2020
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Dental Staff Discipline Procedures
A key part of running a successful dental business is having a staff you can trust and rely on. For help with training employees or for more tips on how to successfully build your practice, contact CTC Associates today.
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When correcting your dental staff, it's crucial to discover why. Is there a policy or procedure they don't understand? Is there are policy or practice they disagree with? You can learn a lot by listening, and they may even have a valid point!
Don't assume right off the bat that the employee is wrong or bad. First, find out what the problem is and take it from there. That said, there may be times where an employee needs to be corrected on the same issue multiple times. In this situation, there are a few protocols that can be followed.
Dental Staff Discipline Protocols
- Talk to the employee – Get your employee's side of the story. Some offenses require dismissal, but for minor ones, we recommend talking it out first. Discipline should be done on a gradient and may not be the same for each employee or circumstance.
- Warning – The first time a minor infraction occurs, clarify the rule and explain what is expected of the employee. In most cases, a warning is sufficient enough not to require further action.
- Reprimand – For problems that require additional action following a warning, put together an official written reprimand. Include the facts of the situation, improvements you expect to be made, and a period for the improvement to occur. The employee and dentist should both sign the written reprimand before it's placed in the employee's file.
- Penalty – After the time period set in the written reprimand is up, evaluate whether the employee has made the proper corrections. If no improvement has been made, it may be time for further disciplinary action, including demotion, suspension without pay, or termination.
Note: Before making any changes in your disciplinary procedure, be sure that any such changes are legal in your state.
A key part of running a successful dental business is having a staff you can trust and rely on. For help with training employees or for more tips on how to successfully build your practice, contact CTC Associates today.
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January 21st, 2016
The fist step in calculating what your retirement savings should be is to know exactly how much money you currently spend and…
November 15th, 2015
Purchasing your own dental practice may just be the largest professional decision you’ll ever make. Obviously, making sure…
October 23rd, 2015
Concerned clients ask us many questions and a lot of them seem to be of a similar vein. We’ve decided to put together a list…
January 21st, 2016
Purchasing a dental practice is a huge decision, one that can impact the rest of your life. This is why it’s so important to…
December 17th, 2015
Whether you’re purchasing a new dental practice, building one from scratch, or just considering adding a second office, you…
December 17th, 2015
We know that once the whirlwind of selling your practice is over, it can be very difficult to adjust to retirement or the…
November 20th, 2015
Dental partnerships can sometimes be a lot like a marriage! And just like a marriage, you don’t want to jump into it too…
March 23rd, 2015
Selling your dental practice can be stressful and overwhelming! We’ve put together a list of things that should make the…
Insights & Resources
Whether you're a seasoned dental professional planning your next big move or just beginning to explore the possibilities of buying or selling a dental practice, you've come to the right place. Our blog is designed to provide valuable insights, expert advice, and the latest industry trends to help you navigate the complexities of dental practice transitions. With decades of experience serving Colorado, Utah, New Mexico, Idaho, Wyoming, Washington, Alaska, and Hawaii, we are your trusted partners in building successful dental careers. Explore our articles and discover how we can support your journey toward achieving your professional goals.
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