Checklist for Reopening Your Dental Practice After COVID-19

Now that most dental practices are reopened, it’s time to evaluate how the first few weeks have gone at your office.

Below are a few things to add to your checklist for the first couple of weeks after reopening:

• Consider if any changes need to be made to ensure efficient workflow.
• Continue to order the maximum quantity that supply companies allow, as disposable products will always be necessary at your practice. Supply can be reduced later if needed.
• Evaluate your business cash flow from the first few weeks. This includes collections, PPP, net productions, etc.
• Because we are unsure of what the future looks like, having cash on hand is important right now. Because of this, it’s a good idea to ask for interest-only or reduced interest and make the minimum payments right now.
• Use your text and email system to continue staying connected with your patients. Tell them that you’re opened back up and what new changes are being implemented at your practice. Encourage them to make a post-quarantine dental checkup.
• If you haven’t already, turn your tracking software back. This will help as you’re scheduling patients and filling future schedules.
• Update your employee manuals. Make sure all employee handbooks are updated with the new pandemic guidelines. All of these rules should be in writing, and employees should sign and date a copy of these guidelines to keep in your records.
• Lastly, consider your general numbers to see how your first few weeks are stacking up. These numbers should include case acceptance, resistance, compliments and complaints, and cash flow.

If you have questions or concerns about how to reopen your dental practice successfully, please contact CTC Associates. We’re happy to help you track your numbers and navigate the new training and guidelines.